Managed IT Services
Extensive Cloud-Based Services Designed to Help You Offload the Day-to-Day maintenance and Management of your Infrastructure.
At AH Technology, we strive to exceed your expectations and deliver unparalleled IT solutions for your business. With our extensive expertise and unwavering commitment to customer satisfaction, we provide a comprehensive suite of services that ensure your technology infrastructure operates seamlessly, allowing you to focus on what matters most – growing your business.
From proactive monitoring and maintenance to swift issue resolution, our dedicated team of IT professionals is here to safeguard your system, optimize performance, and protect your valuable data from evolving cyber threats. With our scalable solutions and strategic guidance, we empower you to leverage the latest technologies, enhance operational efficiency, and drive innovation.
Experience the peace of mind that comes with having a reliable IT partner by your side, enabling your organization to thrive in the digital age.
What Are Managed IT Services?
Managed IT Services provide the support you need to keep your technology updated, optimized, and running smoothly with help from a reliable team of experts. Businesses use more technology than ever before and juggling it all can be a tall order, especially for organizations with a small internal IT team.
Why You Need Managed IT Services From AH Technology
At AH Technology, Inc., we understand the critical role that technology plays in modern business success. That’s why companies need our managed IT services. With our expert team of professionals, we provide comprehensive IT support, ensuring your systems run smoothly and securely. Our cost-effective solutions help businesses optimize their IT infrastructure while minimizing expenses. We proactively monitor your networks, address potential issues, and implement robust security measures to safeguard your data. With our scalable services, you can easily adapt to changing business needs. By partnering with us, you can focus on your core functions while we handle your IT needs efficiently. Experience the convenience of streamlined vendor management and the peace of mind that comes with our reliable managed IT services.
What You Get by Partnering with AH Technology
We offer comprehensive support, maintenance, monitoring, and security solutions for your business IT system. Our services include proactive monitoring, troubleshooting, network management, software update, data backups, cybersecurity measures, and scalable support tailored to meet the specific needs of our clients.
When you suddenly lose key staff or need to take on new and unfamiliar technology to stay competitive, we are ready to provide the technical support and training you need for fast, high-level performance.
How AH Technology Helps Your Business
AH Technology, Inc.’s managed IT services enhance your business by providing proactive support, robust security, cost optimization, and scalability, and allowing you to focus on core competencies. Simplify vendor management and experience reliable IT solutions tailored to your needs. Partner with us for efficient and secure IT operations.
Our expert can also act as a supplement to an existing internal IT team by providing maintenance, repair, support, and expertise on evolving trends so that your team can focus on growth-oriented tasks.
What Are the Types of Managed IT Services Offered by AH Technology?
We offer a variety of flexible packages including fully outsourced IT for those who do not have any internal IT expertise and a Co-Managed IT model for those who are looking for supplemental support for their existing IT team.
At AH Technology, we offer a US-based 24/7 service desk that is staffed with trained technicians who solve most problems on demand. You can call in 24/7 for any problem, no matter how big or how small. IT help desk solutions are a big benefit of IT service providers, so make sure you’re getting industry-leading managed services.
The most common tech support solutions needed are end-user issues, such as inability to connect to the internet, a slow or frozen computer, lost passwords, inability to print, or difficulty logging in. We can solve these IT problems remotely using cloud-based tools that allow full access to your network and systems. Our technology services include installation, cloud services, advanced troubleshooting and repairs, and more cost-effective keeping your staff up and running.
There are issues where on-site IT solutions are either designed or required. AH Technology always sends a technician to your site for problems we can’t solve remotely. We also offer regularly scheduled on-promises services.
One of the most important ways services providers can protect your business from cyberattacks is to keep your software and operating systems up to date. Failure to do so means you not only miss out on new features, you also open the door wide to hackers who look for companies that haven’t bothered with the latest security updates. If you lack the staff to manage your IT infrastructure this on a regular basis. AH Technology will take over responsibility for this critical task to ensure business continuity with automated software updates, patch solutions, and security updates, including antivirus and antispam.
AH Technology provides around-the-clock monitoring and management of all the components in your network, including routers, firewalls, and switches. Our automated systems efficiently detect and report failures of devices and connections as we proactively monitor and optimize your computers, services, and other network elements.
Your data backup and disaster recovery system is one of the most important investments for protecting your company. AH Technology helps you choose, deploy and manage the backup and recovery solutions that are best for your business. We offer multiple options that will meet your backup and recovery needs.
Evaluating, purchasing, and installing IT hardware and software is a time-consuming process. AH Technology has the knowledge and skills to help you determine the right cost-effective licensing agreements and hardware for your business. We managed the procurement process end to end from installing, maintaining, and upgrading your systems, to retiring old hardware.
Co-Managed IT Services
AH Technology provides you with the flexibility to add resources when and where you need them. We start working with your team to draft a strategic plan that identifies your strengths and weaknesses, and jointly come up with a proposal that will help you and your IT team become vastly more efficient by filling those gaps.
Apple Technology
Progressive companies who have invested in Apple technology for their workforce need a demand the best when it comes to service and support. AH Technology specializes in Apple technology services from help desk services to management and cybersecurity to keep your Apple environment operating at peak performance.
How Does AH Technology Deliver Managed IT Services?
AH Technology offers IT services plans to suit your needs and your budget. We’ll guide you through the MSP onboarding process. Our onboarding process consists of four phases:
Definition
At the beginning of any client onboarding process, the definition of managed IT services is a crucial part of the entire process. We discuss every service outlined in the signed Service Agreement. This process helps our team understand your business in preparation for the onsite data gathering, process documentation, and ongoing managed IT support services.
IT Data Collection
Our IT technicians visit your site to gather information about your information technology environment and to begin the documentation process. They work their way through an extensive engineering checklist of discovery items and procedures, covering such things as network investigation, security assessment, backup verification, server room inspection, etc.
Internal Information Review
The primary goal of this phase is to ensure that your IT environment and infrastructure will meet your needs and that you’ll have the technology in place to help your business grow.
Orientation Meeting and IT Service Handoff
AH Technology team meets with you to review your new client manual. This review includes a discussion of all findings, including recommendations for additional changes. It also includes the final tailoring of managed IT Support procedures if needed.
The benefits of Managed Services Provider?
- Lower IT Costs
- More Efficient Operations
- Better Allocation of Resources
- Always Up-to-Date Technology
- More Consistent Fee Structure
- More Focus on Growth Opportunities